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andrew hetzel on better coffee, better business

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SCAA Hires Director of Professional Development

January 28th, 2010 · press

From the SCAA this morning:

In a move to increase the availability of education and professional development programs, the Specialty Coffee Association of America (SCAA) announced today that Ellie Hudson-Matuszak has been hired in a new position as Director of Professional Development. The selection was made after an extensive search and Ms. Matuszak will begin work on February 1, 2010.

Ric Rhinehart, Executive Director for SCAA elaborates on the decision, “The addition of a full-time staff position dedicated to professional development will increase availability and enhance development of SCAA’s training and certification programs with the ultimate goal of helping our members successfully differentiate their business with quality.” He continues, “We searched inside and outside of the industry for the right candidate and were fortunate to find someone with knowledge of both coffee and adult education programs and, I can’t think of anyone more dedicated to the mission of SCAA.”

In addition to a variety of training programs, SCAA’s educational roster includes Roaster Certification and Barista Certification, via the Roasters Guild and Barista Guild of America, SCAA’s professional trade guilds, respectively. SCAA plans to increase its offering throughout the U.S. and inter-nationally.

Ms. Matuszak’s experience includes serving two terms on the SCAA Board of Directors and as Chair of the SCAA Professional Develop-ment and Training Committees. She has participated extensively in many SCAA programs, including the United States Barista Championship; the World Barista Championship, (WBC) including the WBC Board of Directors; launching of the Instructor Development Program; and as a trainer in the Coffee Corps program of the Coffee Quality Institute (CQI), SCAA’s charitable trust. She is a licensed Q-Grader through CQI’s international coffee quality recognition and grading program.

Concurrent with her SCAA volunteer service, Ms. Matuszak’s employment experience was as Director of Training and Knowledge for Intelligentsia Coffee & Tea, an SCAA member company in Chicago and Los Angeles; and as Vice President of Training and Operations for Coffee Solutions, a Boston-based SCAA member company. The SCAA Board of Directors will appoint a replacement Director to fill the seat vacated by Ms. Matuszak on the Board and the Professional Development Committee in the coming weeks.

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Coffee on the Big Island

December 15th, 2009 · Hawaii coffee

SCAE in Hawaii

The Specialty Coffee Association of Europe released their full account of the group origin trip to Hawaii Island earlier this year. You can read it on the SCAE website.

…and just in case you missed it, be sure to read my own account of the trip from November.

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Jobs we love: Andrew Hetzel

November 20th, 2009 · press

Two weeks ago at the beginning of a round the world business trip (which I will write about later), my computer decided to commit suicide by drowning in orange juice, rendering me unable to cost effectively communicate with the outside world.

I was finally able to purchase a replacement last night and when catching up on all of my messages was delighted to see that the James Beard Foundation posted their profile of me to their website, which had previously only been available to membership.

Read below:

As a professional coffee taster, it’s no surprise that Andrew Hetzel can’t sit still: he spends up to 200 days traveling the world to sample various types of joe. And when he’s not en route to an emerging producer, he writes. A lot. (Good thing he has all that coffee for late night paperwork.) Click here to learn more about his business of the bean.

For the record, I love the job too.

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SCAE Visit to Hawaii

November 2nd, 2009 · Events, Hawaii coffee

From October 26 – October 30, 2009 I was honored to be the Hawaii Island coffee tour guide for a group of coffee professionals representing the Speciality Coffee Association of Europe, who visited Hawaii as their annual origin tour destination. For one week, the group of roasters and writers visited a variety of coffee businesses from across the island that represent the best and brightest coffee cooperatives, individual estates, roasters and retailers that the island has to offer. With more time it would have been nice to include operations on other neighboring islands, but with only 5 days for the trip it was unfortunately just not practical. Some of the visitors also made stops on Oahu to check out other aspects of Hawaii’s coffee culture in combination with arriving or returning connecting flights.

Assisting me for the week was my good friend and colleague Dr. Shawn Steiman, without whose assistance and vast knowledge of Hawaii’s coffees and culture, the trip surely could not have been such a great success. Thanks Shawn!

The trip would also not have been possible without the generous support of our sponsors, all of whom donated money, food & coffee and their time to help open trade relations with the European visitors. We would like to personally thank the Kona Pacific Farmers Cooperative and Mr. Sotero Agoot for underwriting the event and conducting an educational and entertaining full day lecture on the history of Kona coffee, Mountain Thunder Coffee for hosting meals and a tour at their beautiful farm above Hawaii, the Ka’u Coffee Farmers Cooperative for a delightful afternoon brunch and day visiting their lovely farms and Hula Daddy Coffee and Maui Joe Coffee for additionally donating welcome materials and coffee for the group.

October 26, 2009
Day 1: Kona Pacific Farmers Cooperative

Cupping at KPFC

Cupping at KPFC

The group jumped right in to our weeklong program with a visit to the Kona Pacific Farmers Cooperative in Captain Cook. Founded in 1910, the 50+-member KPFC is one of the oldest farming cooperatives in the United States, producing 2,000,000 lbs of Kona cherry annually in addition to macadamia nuts and other agricultural products.

Sotero Agoot demonstrates coffee sizer

Sotero Agoot demonstrates coffee sizer

General Manager Sotero Agoot led the group though an informative history of coffee in Hawaii and the Kona district, followed by a cupping of various coffees produced by the cooperative and a tour of the organization’s processing facilities.

KPFC processing facilities

KPFC processing facilities

October 27, 2009
Day 2: Ka’u District Farms

Day 2 of the tour began with a brief stop for “refueling” at the Kona Coffee & Tea Company in Kona.

Kona Coffee & Tea Co

Kona Coffee & Tea Co

Owner Malia Bolton so-impressed the group with her retail operation and knowledge of farming that the group unanimously voted to add another stop at her farm on the last day of the trip, which had been set aside to visit Hawaiian cultural destinations.

Cupping coffee in Ka'u

Cupping coffee in Ka'u

After a long and winding drive to Ka’u, the group was greeted by overwhelming hospitality and some outstanding coffees grown by Ka’u estates and the Ka’u Coffee Farmers Cooperative. After a cupping session and lively information exchange between the farmers and visitors, all sat down to what was arguably the best home cooked meal that I have had my 5 years living in Hawaii at the Pahala Plantation Cottage house.

Kau coffee farms

Kau coffee farms

After lunch, the group hopped into a convoy of 4×4 vehicles and headed literally into the field to see the small but meticulously manicured farms that produce Kau coffee. That same afternoon, the group visited some of the processing and drying facilities in Kau before saying farewell and returning to Kona.

Kau drying racks

Kau drying racks

October 28, 2009
Day 3: Kona

Being responsible for so many of the great coffees of Hawaii, we dedicated the entire day 3 of the tour to the famous Kona growing district.

Hula Daddy visitor center

Hula Daddy visitor center

The morning began with a visit to Hula Daddy Coffee, home of Hawaii’s only coffee to receive a 97-point score from industry coffee magazine Coffee Review, tying 3 other coffees worldwide for the highest-ever recorded score.

Coffee pickers at Hula Daddy

Coffee pickers at Hula Daddy

Warm temperatures accelerated the harvest this year in Kona, so pickers were frantically grabbing ripe cherries from trees that were buckling under the weight of their harvest. With a very tight schedule on Wednesday, we briskly cupped Hula Daddy’s coffees and then made our way to the next stop.

Cupping at Hula Daddy

Cupping at Hula Daddy

We continued up the road toward Holualoa for a stop at the UCC Hawaii farm and visitor’s center. Founded in 1933, the Ueshima Coffee Company is the largest coffee company in Japan (the world’s 3 largest coffee consumer) with extensive retail and agriculture holdings worldwide, including in the prized origins of Hawaii and Jamaica.

At UCC Hawaii overlooking Kailua Bay

At UCC Hawaii overlooking Kailua Bay

UCC Hawaii Director and General Manager Kiyoshi Matsuo welcomed the group and lead a guided tour of the farm and general offices. Incidentally, I would pay to be the person in charge of their packaging, since the ‘packaging room’ shares the same view of the farm (above) overlooking Kailua Bay.

We next continued on to Mountain Thunder Coffee, owned and operated by proprietors Trent and Lisa Bateman. Mountain Thunder is one of the very few Kona coffee estates offering 100% certified organic coffees, situated at one of the highest altitudes in the Kaloko area of Kona, which provides naturally cool and cloudy shaded conditions for optimal coffee growing.

Cloud forest at Mountain Thunder Coffee

Cloud forest at Mountain Thunder Coffee

After enjoying lunch graciously provided by Ms. Bateman, we took a short walking tour of the enchanting grounds. Unbeknownst to us, however, some of the farm’s residents had other plans for our stay.

Trapped by mules

Trapped by mules

Two adorable mules noticed our group and decided to come over for some attention… which was great until they refused to let us pass. Like two giant stuffed animal guardians, the pair stood their ground blocking the stairway to the viewing platform where we observed the farm. The hostage crisis ended peacefully, with some of the group shimmying next to the mules and others like me going over the railing. Yes, there are pictures of this somewhere.

Our next stop took us to Island Sun coffee estate, a stunning beautiful property best known as being (ironically) one of the few natural tree shade grown coffee farms in the State.

Tree shaded coffee at Island Sun

Monkey Pod tree shaded coffee at Island Sun

That afternoon, we were hosted by the Hawaii Coffee Association for an official welcome from the group’s directors.

October 29, 2009
Day 4: Hilo / Puna

We set out early on the longest day of the week’s tour for Hilo, making brief stops to admire the view at the scenic Waipio Valley overlook, which unfortunately was less scenic than usual due to thick haze.

Akaka Falls

Akaka Falls

On the path to Hilo, we also could not miss the opportunity to briefly stop and visit Akaka Falls State Park, a stunning display of the natural beauty of Hawaii.

Finally reaching our destination, the group was treated to big hugs and warm aloha hospitality at the Hilo Coffee Mill.

Farm tour at the Hilo Coffee Mill

Farm tour at the Hilo Coffee Mill

Hilo Coffee Mill is much more than a processing facility for many of Hawaii’s eastern coffee farms, it is also a grower of fine coffee, tea, pineapples, chickens and taro (did I miss anything?) on this attractive property just south of Hilo.

Cupping at the Hilo Coffee Mill

Cupping at the Hilo Coffee Mill

Following the tour, we went inside to taste some of the coffees being produced in the Puna district of Hawaii. The group commented on the delightful characteristics of these little-known coffees and contrast to the better known coffees of Hawaii. I expect that we will be seeing much more Puna coffee at future cupping competitions!

Halema`uma`u crater

Halema`uma`u crater, Kilauea Volcano

You can’t drive nearly 3 hours without stopping to take a look at the erupting volcano 30 minutes down the road, so that’s exactly what we did. Unfortunately the Chain of Craters Road that leads around the crater and to the active lava flow is presently closed (due to poisonous gas plumes), but we still had a good look at the gas-belching Halema’uma’u crater from the Jaggar Museum and viewing platform. Just 3 years ago, I actually hiked across the base of that same crater, proving how rapidly conditions can change at Volcanoes National Park.

October 30, 2009
Day 5: Kona and the Kohala Coast

After many hours driving around the accurately-named Big Island of Hawaii, we decided to keep Friday’s activities a little closer to home along the Kohala Coast.

Malia Ohana farm

Kona Coffee and Tea Co. farm

Starting the day at between 2,000 and 2,500 feet high above Kona, we took in the sunshine and picturesque views from Malia Ohana, one of two farms operated by the Kona Coffee & Tea company. Malia Bolton took the group to new heights in her pickup truck to view some off-road sections of the farm.

Riding in the back of Malia's pickup

Riding in the back of Malia's pickup

Clearly over-caffeinated from the week’s event, we spent the remaining few hours of the tour visiting the Pu’uhonua o Honaunau Place of Refuge National Park in S. Kona. This ancient Hawaiian sanctuary was once a place where wanted men could be absolved of their crimes and avoid punishment in the spirit of peace and forgiveness… that is, IF they could make it to the sacred sanctuary.

Ki'i guarding the Place of Refuge

Ki'i guarding the Place of Refuge

…and what better way to celebrate the completion of a great origin tour to Hawaii, than by taking a sunset cruise. Invoking his own sacred SCAE tradition, Ukrainian SCAE chapter director Sergiy Reminy brought the gift of vodka and caviar to share with the group and the other civilians along for our boat ride.

Sergiy readies the vodka

Sergiy readies the vodka

After an animated description of the Ukrainian tradition by Sergiy, we raised out glasses to his toast Bud’mo! Bud’mo! Bud’mo!, all shouting the reply Hey! Hey! Hey! in the name of good coffee, good friends and our new strong feeling of cooperation and connection. I could not imagine a better end to such a worthwhile trip. Let’s do it all again soon!

Sunset from the boat

Sunset from the boat

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The Supreme Bean Coffee Roasters Acquires Rocky Roaster

October 26th, 2009 · Coffee Roasting, Coffee Shop News

N. HOLLYWOOD, Calif. (Market Wire) October 26, 2009 - The Supreme Bean Coffee Roasters of North Hollywood, California has acquired Rocky Roaster, LLC, a wholesale coffee roasting business based in Canoga Park, California.

Rocky Roaster Founder Mr. Rocky Rhodes will join The Supreme Bean team to manage the Rocky Roaster brand of coffee for the organization and maintain its website at http://rockyroaster.com.

“Rocky and I have been friendly competitors for the last twelve years, over which time I have learned to respect his talents. I look forward to having him on our team,” said Jeff Chean, Principal of The Supreme Bean Coffee Roasters.

“It just makes so much sense to join forces, combine talents and reduce overhead,” said Rhodes. “With the resources, personnel and operating efficiencies gained by joining The Supreme Bean, we can dramatically grow the Rocky Roaster brand through our wholesale and Internet sales channels, while maintaining our signature flavor profile and high quality standards.”

Wholesale operations of two companies will be combined later this month.

About The Supreme Bean Coffee Roasters

The Supreme Bean is an artisan specialty coffee roasting company based in North Hollywood, California. Founded in 1994, the business began as modest wholesale coffee roasting and catering business, within a few short years becoming a must-have feature of television productions like The Tonight Show, Friends, The Academy Awards, The Emmy Awards and numerous motion picture sets.

Consistently recognized for quality by trade publications and industry experts, including the highest-ever scored decaffeinated coffee by the venerable Coffee Review, The Supreme Bean has grown to become a leading supplier of premium specialty coffees, training and support services to businesses nationwide under The Supreme Bean, Joe to Go, Groundwork Coffee and now Rocky Roaster brands. For more information, visit http://thesupremebean.com.

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